Help & support
Let’s get you watching.
For Ani Hood and Ani Hood Player on iOS and Android.
Contact us
Email bhuwanenoch@gmail.com. Include the app name, version, device, operating system, and the steps that led to the issue. For playback, include the title and episode number.
Email supportKeep your account safe: do not send passwords or authentication codes.
Sign-in
- Check your connection, close and reopen Ani Hood, then try again.
- Use the same sign-in method you used to create the account — email, Google, or Apple.
- Email accounts can use Forgot password on the login page.
Playback and fullscreen
- Open an episode from Ani Hood. When the companion app is installed, it opens in Ani Hood Player.
- Use the fullscreen button near the top-right of the video, or double-tap the video to enter or exit fullscreen.
- If one episode fails, try another source or episode: availability depends on the provider.
Casting
- Connect the device and a compatible TV to the same Wi-Fi network and allow local network access.
- Some stream formats and TVs are not compatible.
Delete an account
In Ani Hood, go to Settings → Delete account and confirm. A recent sign-in may be required. Email and password accounts can also be deleted on the account deletion page.
If you cannot access your account or deletion fails, email support from the account's email address and request deletion. We will verify ownership before acting. Player does not have a separate account.